Property Posting Terms and Conditions

These terms shall be viewed and considered as Agreement and ("Terms") comprise a legitimately official legal agreement between the User and VG Solutions (the "Company") in regards to the User’s utilization of the site as the Company as any sub-domain or other domain registered to VG Solutions and any Uniform Resource Locator (URL) or Application Programming Interface (API) by which Company data may be accessed (referred to as the “Site”), www.realestatedirectory.online (the "the website") and any administrations and services presented or laid down by the Company including yet not restricted to a conveyance of content by means of the webpage, any versatile or the web associated gadget, electronic device, etc. 

The term User shall include any person, whether an individual or a legal entity who has visited the website (whether on a paid or free basis) as a visitor, as a purchaser of the property, as a seller of the property, or as an agent. The User who has created his/her UserID and Password shall have the right to access the Services so offered on the website. 

The use and access to the said website shall be subject to these terms and conditions as laid down in this Agreement.

At the point when the User utilizes any of the administrations, functions, or services given by the Company through the Stage, web, or domain including yet not restricted to, (for example document review, document Audits, verification), The User shall be dependent upon the principles, rules, strategies, terms, and conditions material as laid down in this Agreement.

NOW, THEREFORE, in consideration of the mutual covenants and conditions contained herein and intending to be legally bound, the parties hereby agree as follows:

1. DEFINITIONS

2. “Account Credentials” means a unique username and password used by the User to access and use the Trading Platform.

3. “The Law” shall mean all the applicable laws as per the actions of the user

4. “Alert messages” means any computer system-generated messages sent to the user by Push, SMS, email or other means of communication displayed on the platform, once a specific option has been chosen by the user

5. “Buy” means a Transaction that is opened by offering to buy a specific property listed in the Property  

6. “Complaint” means an expression of dissatisfaction by a User regarding the services or activity provided to the User by the Company.

7. “Content” shall mean any Financial Data, property data, documents, pictures, videos, property owner details, prices, or other information available to the user on the website

8. “Property Data” shall mean any property document and market data, price quotes, news, analyst opinions, research reports, graphs or any other data or information whatsoever available through the Trading Platform

9. “Force Majeure Event” means the existence of an emergency or an exceptional market condition, including without limitation.

10. “Futures Contract” shall mean any contract between the property owner and the interested buyer, in which the Company shall have no obligation.

11. "Intellectual Property Rights" means patents, trademarks, service marks, logos, get-ups, trade names, internet domain names, rights in designs, copyright (including rights in computer Software), database rights, semi-conductor topography rights, utility models, rights in know-how and other intellectual property rights, in each case whether registered or unregistered and including applications for registration, and all other rights or forms of protection having equivalent or similar effect anywhere in the world.

12. “Applicable Charges” shall mean fee paid by the property owners, who post their property, and maintenance charges collected to keep up their information and display to the viewers.  

13. “Service Charges” mean the charges collected from the buyers who opt for customised additional services in the process of purchase of the property.

14. "Privacy Policy" shall mean the Company privacy policy which can be found on the website.

15. “Property owner” shall mean users accessing the Company website to list and sell their property on the website.

2. ELIGIBILITY 

   1. Our services are intended solely for free use for searching and posting of properties for buy, sell and renting out; Posting and Searching of Home Service providers; Searching and Posting of Home Service Providers; Searching and Posting of Real Estate Suppliers/Vendors and Searching and Posting of Real Estate Job requirements. 

   2. Our services are provided solely for the purpose of listing and searching for free. You may not use our services for any other purpose without our prior written consent.

   3. These Terms and Conditions apply to the Users as well as the individuals, companies or entities that list their properties on the Company’s Website, shall include any person, whether an individual or a legal entity who has visited the website (whether on a paid or free basis) as a purchaser of the property, as a seller of the property, or as an agent. The User who has created his/her User ID and Password shall have the right to access the Services so offered on the website.  (collectively, termed as User)

3. USER CONTENT 

The Company shall not be held responsible for any content that is uploaded, published, displayed, or otherwise made available on the Website. You represent and warrant that you have all necessary rights to such content and that such content does not infringe the intellectual property rights of any third party.

4. COMMENCEMENT OF SERVICE 

The Service shall be deemed to have commenced on the Date of Commencement of service i.e when the contact between the Users and Posters is established through the Company’s website. 

5. LICENSE TO USE THE COMPANY WEBSITE

Unless otherwise stated, www.realestatedirectory.online and/or its licensors own the intellectual property rights published on the website and materials used on www.realestatedirectory.online subject to the license below, all these intellectual property rights are reserved.

The User may view, download for caching purposes only, and print pages, files, or other content from the website for the own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

The User must not:

• sell, rent or sub-license material from the website;

• edit or otherwise modify any material on the website;

• redistribute material from this website – except for content specifically and expressly made available for redistribution; or

• republish or reproduce any part of this website through the use of frames or screen scrapers.

• User license shall automatically terminate if the User violates any of these restrictions and may be terminated at any time. Upon terminating the User’s viewing of these materials or upon the termination of this license, the User must destroy any downloaded materials in the User possession whether in electronic or printed format.

6. CONDITIONS FOR USE OF THE COMPANY  WEBSITE

Access to and use of this site www.realestatedirectory.online is provided by the Company is subject to the following terms:

1. By using www.realestatedirectory.online  the User agrees to be legally bound by these terms, which shall take effect immediately on the User first use of www.realestatedirectory.online . If the User does not agree to be legally bound by all the following terms please do not access and/or use www.realestatedirectory.online.

2. The Company may change these terms at any time by posting changes online. Please review these terms regularly to ensure the User is aware of any changes made. The User continued use of the Company website after changes is posted means the User agrees to be legally bound by these terms as updated and/or amended.

3. Details (information, photos, videos, location map, physical address) of any property you post on this site is solely your own responsibility in terms of genuinety, copy right, ownership, contact information (contact phone number, email id, physical address, location map)

4. This site is meant for open to the public for free access of any information that you post on this site.  We don’t provide any security or guarantee to the details or information of such postings on this site.  

5. Any legal claims, issues that arise out of your postings is your own individual responsibility. 

6. Any charges that you pay this company for your priority listings, for verification or for advertisements is purely based on good will only and no guarantee is provided to you in any form – in terms of period of time of details/information availability to your targeted users, etc.

7. We give you no guarantee in terms of website availability to the users as it is a purely technical resource and depends on various logistical availabilities. 

8. This is an open website and is accessible to public without any restrictions or limitations.  Anybody can use the details/information that you post on this site.  Any kind of use or misuse of any information/details that you post on this site is purely your own responsibility.  This website stands no accountability for any kind of use or misuse of such information.    

9. Photos and/or videos and/or location maps  – any such graphical information that you post on this site is your own responsibility in terms of any legal claims – copy right or any other kind of legal issues. 

10. The site gives no guarantee or warranty of any kind on the availability of the site or your information to your audience or customers in terms of duration of time or accuracy.

7. USER ACKNOWLEDGEMENT

1. The user by accessing the Company site agrees to the terms set out and all the rules and obligations that apply to the User’s usage of the Site. These Terms shall frame a legitimate and official legal agreement between the Parties. 

2. By using the Company Site, the user confirms that the User accepts these Terms and Conditions and agrees to comply with them. If the User do not agree to these Terms, the User must not use this Site.

3. By using the Company Site and accepting these Terms, the User confirms that the User is at least 18 years of age. The User thus hereby represent address, and warrant to the Company that the User is no less than eighteen (18) years old or above and are fit for entering into this Agreement, performing and adhering to these Terms. While user under the age of 18 might use the Company website under need the Assistance of their folks and/or legitimate guardians, under such a Parent/Lawful person's registered account. 

4. The User acknowledges and agrees that any information, material, goods, or services obtained through this Company website are done at the User's own initiative and risk, and that the User is entirely responsible for any harm, expense, or other consequences that may arise as a result of any transaction. No recommendation or information, whether oral or written, a User may receive from the Company, the service, or otherwise, shall create any warranty not specifically mentioned in this agreement.

5. The User acknowledges that he shall not acquire any ownership interest in any mailbox number, User identification number, reference codes, or other codes that the Company may have given the User. The User further acknowledges that, unless otherwise proved herein, the Company shall have the right, in its sole discretion, to modify or re-assign the same to the User without incurring any liability to the User for any damages, claims for relief, or other consequences.

6. The User agrees to inform the Company immediately by telephone or concurrently in person if the User Identification, Password, or Security Word is stolen or lost.

8. USER OBLIGATION

1. The User has the right to communicate with the property owners directly if there are any problems or shortcomings with the information or report, and the Company shall do its utmost to allay the User's worries. The User, however, is ultimately responsible for resolving their own issues. 

2. User ensures to download and store a copy of these Terms for future reference. They are a legally binding agreement between the User and the Company.

3. The User must take all necessary precautions to maintain the confidentiality of his user identification and/or password, including but not limited to periodically change it. The User shall only use his own User identification since one is required to access the Service.

4. The Users ensure to list their property on the Company’s online portal provided that the user shall in no way upload hoax or invalid property pictures which may lead to misunderstanding among the other users. Also, the User agrees to upload authentic, real, and unedited property pictures on the Company’s website and shall not represent any other person’s property without the consent of their consent on the Company website. User's property shall be moreover represented and posted in the Company’s website after verification and multiple reviews through various teams and so forth.

5. The User shall disclose any and all personal confidential information (such as name, email address, property address, etc.) at their own free will and risk. The user consents to being contacted by the Company or other user or its representatives by phone, email, or WhatsApp. The provisions of the Company's privacy policy apply to the use of the User's information. User hereby acknowledges that the Company may modify these terms and conditions at any time.

6. The User may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use www.realestatedirectory.online content in any way except for the User’s own personal, non-commercial use. The User also agrees not to adapt, alter or create a derivative work from any www.realestatedirectory.online content except for the User’s own personal, non-commercial use. Any other use of www.realestatedirectory.online content requires the prior written permission of the Company.

7. The User agrees that the platform does include third-party services from time to time, the Company may have established alliances or partnerships with some of these third parties to help ensure that certain services are provided to the User, but the User acknowledges and agree that the Company is never making any representation or warranty about any third party's services and that the Company shall not be liable to the User or any third party for any consequences or claims arising from or in connection with such third party, including, but not limited to, any kind of liability, the User hereby release us from any claims the User may have regarding the services of third parties or merchants.

8. The User agrees to use www.realestatedirectory.online only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of www.realestatedirectory.online. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within www.realestatedirectory.online.

9. By submitting the User contribution to www.realestatedirectory.online, the User warrant that the User contribution;

10. that the User has the right to make it available to the Company for all the purposes specified above;

11. is not defamatory; and

12. does not infringe any law; and

13. does not infringe the intellectual property rights of any person.

    

9. COMPANY’s SCOPE OF WORK

1. Company is providing web-based service providing platform and gives various web-based administrations, and services through its team and the website portal which includes listing real estate property, property pictures, videos, property documents, owner profile, user profile, its agenda, background, pricing location or posting with the end goal of offering/selling of property, and related property administrations and even send notices and various notifications to its Users and limited time messages through SMS, text and calls.

2. Company is an online platform that connects property owners and users to help the Users buy properties in India. The Company hereby provides property inspection, and document review services, depending upon case-to-case basis. The User and the Company are engaging in a principal-to-principal transaction. The goal of the Company is to provide the User with a wonderful experience by listing numerous properties on for sale backend by document verification services. Nevertheless, given the nature of the services, the Company cannot be held liable for any property or service grievances. In the event of a dispute between the Users, the Company is not to be held liable and is not permitted to participate as a party. Instead, the User is responsible for holding the Company harmless from any claims or liabilities that may arise as a result of such a dispute.

3. The Company shall list only those properties wherein the property owners consent to sell their property and have clarified all the steps of property document verification conducted by the Company and has an outstanding track record in terms of verification. The property owner’s request to list their property on the Company’s website is accepted by the Company after the comprehensive screening. The Company continues to onboard property owners, agents and Users with the highest care and shall do so in the future, but Company cannot be held responsible for any service quality guarantees. Users shall have the right to view the listed property on the Company’s online portal and step forward to purchase a property based within the boundaries of India. 

4. The Company provides a platform between the property owners and Users, specifically the Users who want to buy property in India. By providing not only a platform, but the Company also provides additional services like Document Verification, Physical Area Verification, and other legalities depending on case to case and from time to time. These services are provided on a commission basis with timely payments at different stages as mentioned below and read with other policies of the Company. 

5. The Company shall invite the property owners interested to sell their property and property agents of India to post their real estate property details with property documents and pictures on the Company’s online portal. Provided that, the company shall not hold any accountability and guarantee in the process of purchase made on the basis of documents attached with the property listed. 

6. The Company shall provide a document verification process to the interested user to test the authenticity of the property listed, its validation on the property documents attached, pictures, and the details mentioned along with it such as square ft, area, possession, etc. The Company shall provide thorough property verification stage-wise as mentioned below and shall charge on the sale price of the property on a pro-rata basis as per the Payment Data Security clause of this document for the process of thorough verification.

Stages of Services

1. Getting the listed property document and verifying with the legal team if all the essential documentation of the property is in place and authentic and complete to its legal sense.

2. The Company specialists’ team shall follow the approach of physical verification of the documents.

3. The Company legal team shall deliver a legal opinion on the basis of the result and authenticity graph received for the property. The Company legal team shall suggest if the property would be the right investment or not, whether the property documents are fully authentic etc.

4. The Company specialists’ team shall visit the property to cross-check, its geographical position, area, and existence.

5. The Company specialists’ team shall visit the property with licensed surveyors to cross-verify the dimensions.

6. The Company team shall assist and help the User in the successful transaction and in the property documentation.

7. Property assessment report.

7. The Company shall provide no guarantee, no warrantee, no accountability at any stage of its service in any form, either directly or indirectly for any kind of purchase and sale made of the immovable property. 

10. APPLICABLE CHARGES

1. The Applicable Charges for the Service to be provided must be paid at the applicable rate as provided by the Company, which may be specified in the "Payment Data security" clause of this document or as otherwise determined by the Company from time to time. The User choosing to opt for the additional property verification services provided by the Company shall enter into an additional agreement as provided by the Company and shall adhere to the terms and conditions of “Terms of Use’ and ‘User Agreement’ as well. The User ensures that he/she shall pay the additional charges on time and as prescribed by the Company on a stage wise basis as specified in this Agreement. Where additional charges accrue they shall be payable at or within such time as stated in the invoice(s) issued by the Company to the User.

2. This provision shall not apply to any individual Users who utilise the Site to publish information therein for the purpose of listing and selling the real estate.

3. The User shall pay the applicable fees on a pro-rata basis as mentioned in clause 10 of this Agreement immediately upon generation of the invoice through the payment mode available online on the Company’s website. In the event that the user challenges the Company or its services at any stage of the service, he or she must still must pay the accrued applicable fees subject to the Company's determination of the service. 

4. In the event that the user challenges the Company or its services after the completion of the service provided by the Company, the Company shall not be liable to refund any amount received from the User.

5. Any time the User is late with a payment that is required by this Agreement, the Company has the right to charge interest on the unpaid balance from the date the payment was due until the date the User makes the full payment.

6. The Company does not accept payments made in cash or cheque and is a complete online usage platform. 

11. CANCELLATION

1. The Company reserves the sole right to prevent any content from appearing on its website, in any other manner, or in any other form of publication. The Company shall own the sole right to remove, add or list any of the properties, to the Company’s website and the User shall not be entitled to claim any kind of loss or compensation from such addition and removal of any property details, pictures, documents, etc, from the Company’s website.

2. There shall be no cancellations or refunds for any orders or payments made online through any payment mode. Service cancellation requests at any stage as mentioned in Clause 6 of this Agreement of the services shall not be accepted and the User shall be entitled to pay the full amount as mentioned in the “Payment Data Security” even if the User chooses to stop the verification at a particular stage and restrict the further verification.

3. The Property-Owners Service charges once subscribed shall not be re-refunded, however, Company might refund the amount in the event the posted property is rejected by our legal experts.  Then 50% of the charges paid would be retained towards the service charges to have taken the property documents through the legal scrutiny and the remaining 50% would be refunded on pro-rata basis. 

12. INDEMNITY 

The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of Company website or their breach of the terms of this Agreement. Indemnification shall be provided for any claim which shall arise and shall be limited to payment by the indemnifying party ("User") of all damages and costs finally awarded for such claim, or settlement costs approved in writing by the Indemnified Party. (Company).

13. DISCLAIMER 

1. The User acknowledges that using the Company’s website is done at their own risk. The Company specifically disclaims any and all implicit warranties, including the implied warranties of listed property, fitness for a particular property purpose, and non-infringement. 

2. The Company disclaims any guarantee regarding the extent to which the Services shall satisfy the User's needs or be error-free, timely, secure, or uninterrupted.

3. The Company’s site is susceptible to data loss, interception, tampering, viruses, and delivery mistakes, and disclaims responsibility for any harm that may result from any of these. To perform maintenance or upgrade work, the Company might need to temporarily shut down the Site with or without prior notice/warning. The Company takes no responsibility for any service interruptions or service loss. Furthermore, the Company does not guarantee that any of the websites that are connected from www.realestatedirectory.online website shall be free of operational problems or errors, or that they shall be virus-free, worm-free, or other harmful component-free.

4. The Company makes no explicit representations or warranties, either express or implied, as to the accuracy, dependability, or quality of any information transmitted through or received from the use of Company’s website and its services. The Company shall not be liable in any manner for any information loss that occurs for any reason, whether as a result of any service interruption, suspension, or termination of the Service. 

5. The Company shall not be held responsible for any disclosure of details pertaining to a User's account or other personal information, or for any errors, omissions, or inaccuracies in the information so revealed. Additionally, the Company shall also have no liability for any loss or damages resulting from such revelation, whether made knowingly or unknowingly. All information is accepted in good faith, and the Company takes no responsibility for the User's veracity in any way. 

6. The Company do not guarantee or make warranties that there shall be a satisfactory response or any response at all after a listing or banner is featured on the Company website.

7. The Company is not liable or accountable for the calibre, any misrepresentation, liability, or problem resulting from the Services accessed by the User from outside the Company’s network by third-party service providers. Customers and Users of the services are fully responsible for dealing with the third parties' separate property owners for any third-party sell or purchase of property or services, the user shall purchase at their own risk, expense, and liability.

8. While displayed in good faith, property descriptions and other information on the Company website are meant for marketing and informational purposes only; under no circumstances shall the Company take responsibility for their accuracy. Prospective buyers are responsible for determining for themselves whether any property descriptions displayed are accurate, and agents, sellers, and brokers ‘the user’ are responsible for ensuring the integrity and accuracy of any property descriptions provided on the Company website and in any property particulars.

9. Any value estimates of the listed property offered on the Company website are quoted as per the instruction of the User and should not be relied upon for any type of business transaction or other similar use. These estimates are based on average factors in specific locations and publicly accessible information, which may be incomplete or inaccurate. They should only be used as a general estimate because they shall not account for any variables that the Company are unaware of. Users are advised to obtain advice from suitably qualified property professionals, such as RERA agents and property solicitors, if relevant to their particular circumstances, as none of the material on the Company website is intended to serve as a substitute for independent professional advice. If the User experience losses as a result of relying on the Company value estimates, the Company shall not be responsible.

10. The User is responsible for making sure that while using the Service they comply with all currently  effective and applicable laws, rules, and regulations, whether directly or indirectly related to the use of systems, services, or equipment, are strictly followed by the User at all times. The Company shall in no way be held responsible for the User's failure to comply with any such laws, rules, or regulations.

11. It shall be the sole responsibility and liability of the prospective User to make arrangements for such project site visits in the event that a User to the portal desires to visit the project site of the property in which he or she is interested. The Company shall not be held responsible for any costs or liabilities associated with such site visits, including but not limited to such party's failure to fulfil their obligations in this respect.

12. The User shall not infringe any subsidiary or intellectual property rights of the Company. In the event that there is a violation, the User shall immediately bring to the Company notice.

13. The User recognises that it is against the Company's policy to exert any kind of editorial or supervisory control over, edit, or amend any data, email content, or posting of information that may be inserted, made accessible, or transmitted to a third party in or through the Company website. The User acknowledges and agrees that the Company has the sole right to accept or reject any artwork, materials, information, or content of any data, information, or posting in order, in the sole discretion of the Company, to comply with the applicable legal framework and/or moral obligations placed on the Company and to avoid violating any third party's rights and/or other rules and/or standards.

14. The User accepts and is responsible for dealing with individuals who might be acting under false pretences entails risks, which the Company does not screen, censor, or otherwise control the Users of its service, and neither does the website act as anything more than a venue for listings provided by other Users. Company is unable to and does not have any influence over how Users behave on this the Company website. It is crucial that the User exercise caution when interacting with any third parties or other Users on this website. The Company does not accept or take ownership of the User's comment's context or substance.

15. When a customer, buyer, or User visits the Company website, it is only acting as an intermediary, offering its platform to advertise properties for the seller. The Company is not and cannot be a party to, privy to, or in any way be in control of any transactions between the users. Any non-performance or violation of a contract between the users, the Company shall not be responsible for it. The concerned Customer/Buyer/User and/or Sellers shall execute any transaction, but the Company cannot and does not guarantee this. The Company shall never have a right, title, or stake in the goods or services, and it shall not be held responsible for any agreements made between the users. The Users shall resolve any disputes or disagreements among them without the involvement of the Company. The Company shall not be responsible or liable to mediate or resolve any disputes or disagreements between the users.

16. The Users agree that the Company has no responsibility to get involved in any disputes that may arise between the Users of this website. In the event that a dispute arises between the User and another User or participant, the User hereby agrees not to assert any claims, demands, or damages (actual or consequential), of any kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way connected to such disputes and/or the Company service, against the Company, its officers, employees, or agents.

17. Any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or the like, shall in no event be the responsibility of the Company, The Company directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors or any other claim relating in any way to the User use of the Service, including but not limited to any errors or omissions in any content, any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made accessible via the Service, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise use at the User own risk as the Company are not responsible for third-party services. 

18. Nothing on the Company website shall be interpreted as offering investment advice, business advice, legal advice, or tax advice, and the Company is not making any offers to sell, solicit, or make purchases of investment interests through the material here. Additionally, the Company does not represent an offer to give investment advice, services, or assistance on a specific transaction or investment. Before making any investment, it shall be the User's sole responsibility to ensure the accuracy and legitimacy of the information provided.

19. The Company retains the right to change any of the terms & conditions any time without any kind of notice. The Company's decision shall be final in the event that a disagreement occurs about the nature of any of the service provided, pricing, or cancellation of subscription, refund against any cancellation, etc. within the stipulated time. 

20. The Company reserves the absolute right to add to /and/or change and/or delete and/or end any of the provided Service(s) at any time without any kind of notice to the User. However, in such an event, the remaining portion of the user charges shall be refunded to the property-owner on a pro-rata basis, at the sole discretion of the company. 

14. PAYMENT DATA SECURITY

1. The Company’s website offers secure and safe transactions to safeguard the User from unintended disclosure to third parties, all information entered by the User when transacting on the website is encrypted. The payment for service once done by the User is non-refundable and any amount paid shall stand appropriated. Refund if any shall be made at the sole discretion of the Company. The Company offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts.

2. The User shall be liable to pay as per the payment clause of the Agreement after choosing to opt for the intense property verification process conducted stage wise by the Company as mentioned in clause 6 of this Agreement.

3. The Company shall charge in the following way:

4. Stage 1 shall be absolutely free of charge to the Users. The User shall pay certain percentage (depends on each case) of the total sale amount of the property as service charges to the Company and after the User opts for document verification service offered by the Company to the user from stage 2 and onwards. The User shall pay the service charges in three instalments. 

5. Once the first instalment of service charges is received, the Company shall proceed with Stage 2 and Stage 3 which is providing physical document verification of the property and providing legal opinion respectively. The User shall pay the second instalment of the service charges after the completion of Stage 3 (as mentioned in the clause 6 of this Agreement) for Stage 4, Stage 5 and Stage 6 and once, the buyer gets the property in its own possession, the Buyer has to pay remaining third instalment of the service charges.

4. No refund shall be initiated on any transaction made by the user. Any default in the transaction payment shall lead to cancellation of transaction within 15 days of same.

5. The Company’s website in no way receives, stores, or retains the User's credit and debit card information. The User provides this information directly to the appropriate payment gateway, which is permitted to handle it and is compatible with the rules and specifications of the many banks, institutions, and payment franchises with which it is affiliated to.

15. VIOLATION OF TERMS AND CONDITIONS

In the event of a violation of the Terms, the Company, in its sole discretion, may pursue any of its legal remedies, including but not limited to the prompt removal of any offensive content from its site, the cancellation of the User account, and/or the exclusion of any person(s) who may have violated any Terms & Conditions hereto. The Company may also bring legal action against violators by alleging that they broke different criminal and/or civil laws as required by the pertinent Acts, Regulations, etc. of the jurisdiction. Any inquiry conducted by a federal, state, local, or court or tribunal with the necessary authority will have cooperation. The User shall not get any prior notification of such collaboration. Furthermore, the Company may take any steps it deems reasonable or necessary to reduce or eliminate its possible responsibility, including but not limited to the deletion of any User information. In conclusion, Company retains the right to deny service to anybody at any time, as well as the right to remove any postings or advertisements for any reason, without prior warning from the Company’s website.

16. USER OBLIGATIONS AND WARRANTIES

1. The User shall give true, complete, and accurate registration information when requesting the Services for the first time.

2. The User acknowledges that the Company shall be legally allowed to verify any collected data on the website.

3. The User shall be responsible for obtaining at his own expense any and all licences, permits, consents, approvals, and intellectual property or other rights that may be necessary for using the Service.

4. The User shall be responsible for making sure that any notifications and instructions provided from time to time by the Company are followed in order to utilise the Service.

5. For all information that the user retrieves, stores, and transmits, the User shall be held totally accountable.

6. The User shall be required to maintain all information related to his User identification, including his password and User name, secure and not to divulge it to anybody.

7. The User shall be in charge of all activity under his or her display name and password.

8. The User certifies that he or she shall ensure to exit from the account at the end of each session and shall promptly alert the Company of any unauthorised use or breach of his or her password or account.

9. Any unauthorised use of the User's account or any other security breach that the User becomes aware of must be reported to the Company right away.

10. As soon as the additional charges, service fees, document review fees become due, the User shall pay the Company as soon as possible.

11. The User shall be in charge of setting up or configuring his technology to access the Services.

12. The User hereby certifies that he or she is fully aware of the requirement that online advertisements placed with Company the website is reflected only after severe authentication and that the User agrees to the wait for processing authentication.

13. The User accepts that the Company may save, utilise, and commercially exploit any data entered herein as they see fit.

14. The User agrees to grant the Company a non-exclusive, worldwide, royalty-free, irrevocable right to use all copyright and publicity rights in any known or unknown media with respect to the content or User data displayed in the User listings. This right shall be granted through various tiers of sublicenses. All information (if any) given by the User to the Company that is not trade information, credit card information, checking account information, etc. is referred to in this Agreement as "User Data". The term "Individually Identified User Data" refers to the subset of "User Data" that can be credibly used to identify a particular person, such as their name, address, phone number, etc. The User Data shall be regarded as Company’s property. The User agrees to hold the Company harmless from any actions or claims brought by third parties as a result of any content the User or anyone else on his behalf or account posts on the website.

15. Any information entered on the website is the sole responsibility of the User. The User who entered the data is entirely responsible for any incorrect data and shall be held liable for any and all actions (civil or criminal) taken by third parties. Nonetheless, the Company shall make an effort to remove all incorrect or false information entered by the User using best practices in the industry, and it agrees to remove all such information within a reasonable amount of time after investigating the complaint.

17. LEGAL SERVICE

1. The User shall disclose any and all confidential information (such as name, email address, property address, etc.) at their own free will and risk. User consents to being contacted by the Company or other User or its representatives by phone, email, or WhatsApp. The provisions of the company's privacy policy apply to the use of the user's information. The User expressly acknowledges that the Company has the right to modify these terms and conditions at any time without prior notice to the User.

2. Although Company continues to onboard and consider various numbers of users with the highest care and monitors their service quality in accordance with the agreed terms, the Company shall not be directly held liable for any service quality guarantees. The Legal team of the Company shall ensure that all the documents for the listed property on the Company’s website are in place and shall also work towards judging and calculating authenticity of the property document. However, due to the nature of the services advertised and provided, the Company shall not be directly or indirectly held liable for any service or any kind of grievances.

18. PROPERTY VALUATION DISCLAIMER

The data, view points, property information, user information, real estate documents, property owner details, property pictures or videos offered on the Company’s website/app are only meant to serve as general suggestions and guides to the User interested in buying the property through document verification or website users. Any detail or information provided in the Company’s website are only meant to convey information about the availability of real estate property listed by the Company website users. The User shall not construe any information provided on the Company’s website as legal, financial, or real estate advice. The information provided on the Company’s website is updated and accurate to the best of the Company’s ability. Nevertheless, the Company do not promise or assure that the material is accurate, full, or up to date. Before making any legal, financial, or real estate decisions, the user ensures to conduct their own research and get independent professional counsel. The Company shall not be responsible for any loss, negligence, special, indirect, or consequential damages, costs, or other expenses incurred or that may occur from any of the content provided on the Company’s website.

19. COMPANY’S WEBSITE AND THIRD-PARTY LINK

1. In connection with the use of or reliance on any information, material, products, or services found on or accessed through the Company’s website or any third-party link mentioned on the website, the Company accepts no liability for any harm or loss, however caused.

2. Company shall not be responsible under any circumstances for any direct, indirect, incidental, special, consequential, punitive, exceptional, exemplary, or other damages that may arise from the Company’s website or third-Party Services or your contractual connection with any Third Party serviced Provider. 

3. The User consents to defend, indemnify, and hold harmless the Company and (as applicable) the third-party parent, subsidiaries, affiliates, Company partners, officers, directors, agents, employees, and suppliers from any claim or demand resulting from the User usage of a Third-Party Service or Company’s website.

4. In any transaction between the User and a third-party provider on the Company’s website, the Company shall not act as an intermediary and does not, at any time, enter into or take control of any of the goods or services provided by the third-party provider. The Company shall never have any ownership stake in the products, nor shall the Company be held responsible for any agreements made between Users and Third Party.

5. The company shall not require to get involved in any dispute that develops between the User and a Third-Party Provider even in the event that a user complains about the quality of the service or any other similar issues.

6. Company shall not be responsible and accepts no liability for any errors or omissions or non-performance or breach of any contract entered into between the Users and Third-Party Providers on the Company’s website. The company cannot and does not guarantee that the concerned Users and/or Third-Party Providers shall perform any transaction concluded on the Company’s website. Company shall be responsible for unsatisfactory or non-performance of services or damages or delays provided by the Company or any third party as a result of services.

20. SUSPENSION OF SERVICE

1. In case the User has any outstanding payment or any dues to the Company and the Company shall have the right to suspend the services it provides to the User without affecting any other rights and remedies. 

2. When the Services provided by the Company are suspended due to any delay in the additional charges to be paid by the User, they shall be deemed to have been terminated. The Company shall further specify the date, and the User shall be responsible for any fees and charges incurred up to the specified date.

3. The Company may, at its discretion and subject to such conditions as it considers appropriate, reconnect the Service when the User has subsequently paid the amounts that the Company has asked.

21. LEGAL METROLOGY DISCLAIMER 

The User agrees to post and upload the correct and authentic information of the property, its dimensions, standard units of measurement, square feet, and area. Furthermore, the User agrees to comply with the Metrology Act while providing the measurement details of the property i.e., base unit of length shall be meter while providing details on the Company website. The Company shall not be held responsible in case any of the User does not comply with the Metrology Act, 2017 and any other law as applicable on the User.

22. RERA DISCLAIMER 

    1. The Users such as Real estate agents and project developers must abide by the RERA Act, 2016 laws, regulations, and guidelines as well as complete the relevant registration requirements before uploading or providing any details regarding themselves or any information related to the real estate on the Company’s website.

    2. All relevant and necessary clauses, rules, and sections as prescribed under the Act must be followed and complied by the Users such as Project developers, builders, and Real Estate Agents. 

    3. The Company makes no guarantees on the Act's compliance on behalf of any User or registration of Project(s) or Real Estate Agents.

    4. The Company shall not be held responsible for any claims made by Users, including those seeking cancellation due to any errors in the information supplied on the Company’s website. In regards to the information, services, or related information provided by any of the User such as Developer/Builder/Real Estate Agent/Promoter on the Company’s Site with respect to any property or project, the Company makes no representations or warranties of any kind, express or implied, as to its completeness, accuracy, reliability, or suitability.

23. PROHIBITED 

1. User shall be prohibited from permitting anybody to use the Service besides the approved individual(s) stated in the application form.

2. The User agrees that they shall not sell or otherwise transfer their rights or responsibilities under these Terms & Conditions. Also, the User agrees not to use the service for any illegal commercial purposes.

3. The User shall not be allowed to use the Service for any fraudulent or illegal objectives, including but not limited to criminal ones.

4. The Service may not be used to transmit or receive any messages that are abusive, indecent, obscene, defamatory, or menacing in nature, or that are offensive on moral, religious, racial, or political grounds.

5. It shall be against the law for the User to submit any information or content on the Site that might directly or indirectly incite violence, harassment, annoyance, anxiety, or any other type of difficulty.

6. The User shall not, with the intent to do so, violate the intellectual property rights of any person or party, or maintain information in any computer system.

7. The User promises not to utilise anyone else's information other than his/her own.

8. The User shall not violate or attempt to violate the security of the website and/or other websites linked to www.realestatedirectory.online, or gain unauthorised access to any information regarded as private by other User(s) or individuals, including but not limited to accessing data and information not intended for them or logging onto a server or account which the User is not permitted to access, trying to probe, scan, or test the vulnerability of a system or network, or attempting to probe, scan, or test the security of the website.

9. Any information or software that contains a virus, worm, or other dangerous component shall be not permitted to be uploaded, posted, or transmitted by the User onto the internet or the website network.

10. The Company shall have the right to remove any content pertaining to violations in the event that the User violates any of the aforementioned covenants. In the event of a violation of the terms of use, the Company reserves the unrestricted right to suspend or deactivate the User's access to the website Service and/or any other associated facility. In addition to the right to indemnity that shall available to the Company, the Company shall have the right to pursue any available legal action against the User in order to recover the damage that the Company incurred and the harm to its reputation as a result of the User's infringement.

11. The Company maintains the unilateral right to terminate the User's account if they violate the terms of service.

12. The Company vehemently opposes SPAM, which degrades the functionality and accessibility of the website by saturating the Internet with unwanted and unsolicited email. It shall be strictly forbidden to engage in any activity that might facilitate SPAM, including SPAM in any form.

13. The User must not try to access the Platform, any other systems or networks linked to it, any server, computer, network, or any of the services provided in any way without permission.

14. The Users are prohibited from soliciting or promoting to other Platform Users to acquire or sell any services, including but not limited to services associated with those shown on the website or associated with the Company.

15. The uploaded Content does not always accurately convey the views of the Company. In no circumstances shall Company accept any liability or responsibility for any uploaded Content or for any claims, losses, or damages attributable to the use of, or the appearance of, any such Content on the website. The User hereby represent and warrant that the User have all required rights in and to the content the User supply and all information it contains, and that content shall not violate someone else's intellectual property or other legal rights or contain any material that unlawful.

16. The User shall comply with all applicable laws of India relating to the Services, including any regulations imposed there under, and shall not violate any such laws.

17. The User shall not use any data or personal information posted by any User on the website for printing, downloading, duplicating, or otherwise, amending, deleting, or otherwise changing. The User acknowledge that the User shall not host, display, upload, modify, publish, transmit, update, or share any information on the website that: belongs to another person and over which the User has no legal authority; is defamatory, obscene, pornographic, paedophilic, invading another person's privacy, including their physical space; is libellous; is related to or engage money laundering or gambling; or is in any other way violates any patent, trademark, copyright, or other intellectual rights, is harmful to children; knowingly and intentionally conveys any material that is clearly false or misleading in nature but may be fairly interpreted as a truth; violates any statute currently in force; defrauds or misrepresents the addressee regarding the origin of the message; assumes another person's identity; threatens India's sovereignty, unity, defence, or integrity; endangers public order; or incites the performance of any crime that is punishable by law; obstructs the investigation of any crime; or insults any foreign country; blatantly false and untrue, and is written or published in any way with the intention to deceive or harass a person, entity, or agency for financial gain or to cause harm; contains software virus or any other computer code, file, or programme designed to interrupt, destroy, or limit the functionality of any computer.

24. USER INFORMATION

The User hereby consents to and unconditionally grants the Company the following rights:

1. The Company shall own all copyright, know-how, and other relevant intellectual property rights in and to the Company’s Services, including any postings, User information, and other information made available to Users through the Service, and the User shall have no rights therein. In the event that the User has in any way contributed anything to the Company, all intellectual property rights to that content shall automatically transfer to the Company, and the User shall have no further rights or claims with respect to such content. In the event that User violates the Company's intellectual property rights during the term of his Agreement or at any time thereafter by using such intellectual property on another the website or in a related activity, the Company shall have the right to pursue any available legal remedies; however, the User shall bear all costs and risks associated with such actions. Any data or/and information submitted by the User in accordance with this Agreement may be used by the Company for its own purposes, and/or the Company may disclose such information to any other connected firms or chosen third parties.

2. Regardless of any termination of the Agreement or suspension of the Service to the User hereunder, retain any data or/and information provided by the User while using the Service to stay at Company the website for the sole use of the Company in line with the service agreement with the User. Anything in contradiction to the foregoing, unless stated explicitly in written, shall remain the sole property of the Company in the Company's records and datasets following the termination or suspension of the Service to the User.

3. The User expressly consents to the Company and its Partners/ Vendors and Sub-Partners/ Sub-Vendors sending alerts, contact details promotional SMS and Promotional Calls to the mobile number entered by the User, regardless of whether the same is on the DNC list or any other such data base, by entering their mobile number on the website, when registering for an account to receive alerts. 

4. The User further consents that the Company may provide a platform between the User and a Company representative with the relevant agents, partners, vendors, and sub-partners in order to satisfy and fulfil the User's property requirement.

5. Login id is the phone number of the user along with their respective unique password at their choice and it is maintained secured.  The phone number receives sms, and whatsapp messages.

25. CONFIDENTIALITY

1. Subject to prior identity verification, the User's access to Company’s database shall be limited to only his or her/its own data and information. The User may occasionally edit or modify such data and information.

2. The User shall disclose any and all private information (such as name, email address, etc.) in chat and bulletin board areas at their own risk. The use of such information gathered by a third party is outside the control and accountability of the Company, and the Company accepts no responsibility or liability for such acts. If such information is misused or results in unsolicited messages from such third parties.

3. Every piece of information and data that the User submits shall become the Company's property. However, pursuant to the "Violation of Terms & Conditions" provision, the Company shall not divulge any such data or information, and all such information shall be treated as completely confidential.

4. The User shall not disclose any Confidential Information of the other user and any part of it shall not be disclosed to any other user or third party, except with the prior written consent of the other User and only to any of the User's Affiliates, as necessary. The User agrees to take all reasonable measures to protect confidential information from any third party and shall ensure that all of its Associates to whom such disclosure is made shall act in accordance with the terms of this Agreement as if each they were a party to this Agreement. If necessary, the User shall also obtain written confirmation from each of its employees/associates having access to such proprietary information pledging to abide by the confidentiality of such information. 

26. LIMITATION OF LIABILITY 

1. The Company shall not be liable for any damages of any kind arising out of or relating to the use or the inability to use its website, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure and all other direct, indirect, special, incidental, punitive, loss of profit, exemplary or consequential damages whether based on warranty, contract, tort or any other legal theory including Force Majeure, and whether or not, such organizations or entities were intimated or advised of the possibility of such damages.

2. The Company shall not be responsible for any problem or technical malfunction on-line-systems, servers or providers, computer equipment, software, failure of e-mail or players on account of technical problem or traffic congestion on the Internet or at any the website or combination thereof, including injury or damage to any User and/or Members or to any other person's computer related to or resulting from participating or downloading materials/information from the website.

 

27. MAINTAINANCE 

The Company may at its sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend the User's access to Company website and/or the Services (as the case may be) without notice to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work. Without prejudice to any other provisions of this Agreement, the Company shall not be liable for any loss or/and damage or/and costs or/and expense that the User may suffer or incur, and no fees or/and charges payable by the User to the Company shall be deducted or refunded or rebated, as a result of such deactivation or/and suspension.

28. TERMINATION 

1. Either the User or Company may terminate the Company agreement relating to the Platform at any time, with or without cause, with immediate effect. Such termination shall only apply to the User use of the Platform; any Services provided to the User by a Company affiliate or a third party shall continue to be governed by the conditions specified in such user agreements.

2. While Company shall give the User advance notice of any account termination, the User agree that Company may, under certain circumstances, terminate user instantly. Causes for termination may include, but are not limited to, the User violation of the terms and conditions, order from law authorities, or government agencies, non-payment of fees owed by the User in connection with the access and use of the Platform or the Services.

3. Company shall not be liable to the User or any third party for the termination or suspension of any Platform. If the User object to any terms and conditions, the User only required to: (a) discontinue use of the Platform or the Services; and (b) notify Company of such discontinuance.

4. Upon termination of the relationship, the User right to access or use the Platform and the Services shall immediately cease. The User shall have no right, and Company shall have no obligation thereafter, to execute any of the User uncompleted tasks or forward any unread or unsent messages to the User or any third party. Once the User Registration is terminated, cancelled or suspended, any data that the User have stored on the Platform may not be retrieved later.

29. GOVERNING LAW AND DISPUTE RESOLUTION

1. These terms and conditions are governed and construed in accordance with Indian law.

2. Company shall determine the existence of any issues, the nature of the disagreements, and how they should be-resolved in relation to these terms and conditions. Subject to the foregoing, the Hyderabad courts shall have exclusive jurisdiction over any disputes originating from these terms and conditions.

30. GRIEVANCE REDRESSAL 

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to contact@realestatedirectory.online

31. MISCELLANEOUS

1. The Company alone has the authority to modify, adjust, or alter the terms and conditions included above and in the Services guide at any time.

2. The Conditions of Use and this Agreement shall be revised from time to time, and the updated or changed Agreement shall be posted at www.realestatedirectory.online. The User should frequently check the website to evaluate the most recent Conditions of Use. In order to avoid any misunderstanding, the User's continuous use of the Service counts as an affirmation and acknowledgment of the modified terms and conditions.

3. The Company retains the unrestricted right to modify, terminate, or add to the Service at any time, with or without prior notice to Users. 

4. In the situation in which the Company exercises its sole discretion to change or end the Service, the Company shall not be liable to the User or any other party.

5. The Company reserves the right to deactivate or suspend the Services (as applicable) at any time and without assigning any justification in order to perform system upkeep, upgrades, testing, repairs, or other related tasks, or to restrict the User's access to www.realestatedirectory.online. Without limiting any other provisions of this Agreement, the Company shall not be responsible for any loss, damage, costs, or expenses incurred by the User as a result of such deactivation or suspension, and no fees or charges payable by the User to the Company shall be reduced, refunded, or rebated.

6. On occasion, content on the Company the website or in the Service may have clerical or other errors, inaccuracies, or omissions that may pertain to service descriptions, costs, special offers, promotions etc. If any information in the Service or website is inaccurate at any time without prior warning, the Company retain the right to amend, update, or remove any information and/or cancel the application.

7. However, except as required by law, the Company make no commitment to update, revise, or clarify any information in the Service or website, including without limitation, price information. It should not be assumed that because there is no stated update or refresh date applied in the Service or on the website, all information in the Service or on is updated.

EMAIL POLICY

1. INTRODUCTION

Email is a widely used communication method by (hereinafter referred to as “the Company”) for sending and receiving messages, including sensitive and confidential information. To ensure the security and privacy of email communication, the Company has implemented an email policy. This policy outlines the rules and guidelines for sending and receiving emails, including the types of information that can be transmitted through email, and the security measures that should be taken to protect the data from unauthorized access or interception. By adhering to this policy, the Company can protect its customer’s confidential data, maintain compliance with regulatory requirements, minimize the risk of data breaches or cyber-attacks and also protect the Company’s personal data that is being shared by the Company with multi-users for smooth functioning of the business and create better understanding for all the Users.

2. PURPOSE

The purpose of this Email policy is to establish guidelines and procedures to ensure that all communications carried out by Company and the User using Email are secure, professional, and compliant with applicable laws and regulations.

3. SCOPE

This policy applies to all employees, users, individuals, and third-party service providers who use or have access to the Company Email system for any business purposes.

4. POLICY STATEMENT

The Company encourages the use of Email as a convenient and efficient communication tool to connect with various Users. However, the use of Email must comply with the following guidelines:

1. Authorized Use

Only authorized personnel and users are allowed to use the Company’s Email system for business purpose. Users must not share login credentials or access the account from unauthorized devices.

2. Professionalism

All Emails must be professional, respectful, and in line with company’s values and culture. Users must avoid using slang, jargon, or offensive language that may undermine company’s reputation or violate applicable laws.

3. Security and Privacy

The Company shall ensure that all Emails are secure and protected from unauthorized access. Users must not share sensitive or confidential information on Email, such as financial data, personal information. In case of a security breach, users must report it to designated IT security officer immediately and the Company shall not be liable to any such leakage of data of any User.

4. Compliance

All communications on Email must comply with applicable laws, regulations, and company standards. Users must not engage in illegal activities, such as spamming, phishing, or spreading malware. The Company reserves the right to monitor and record all Email to ensure compliance with this policy.

5. Data Retention and Deletion

Company shall retain all Email for a limited time period, after which they shall delete in accordance with the Company’s data retention policies. Users must not retain or share any Email beyond the stipulated retention period without authorization from the Company.

6. Training and Awareness

The Company shall provide training and awareness programs to all users of its Email system to ensure that they understand and comply with this policy.

7. Email Signature

All employees and customer are required to use a standardized Email signature that includes their name, and contact information.

5. Compliance and Enforcement

Non-compliance with this Email policy may result in disciplinary action, including termination of business relationships. The Company shall conduct periodic reviews and audits to ensure that all users comply with this policy.

6. Conclusion

This Email policy is an essential measure to ensure that the Company’s Email communications are secure, professional, and complaint with applicable laws and regulations. By complying with this policy, the Company shall protect its reputation, safeguard sensitive information, and foster trust and transparency with its Users.

COOKIES POLICY

By clicking 'Yes' on the Cookies policies, the User gives consent to the company to put or potentially read cookies from the Company’s website that the User is visiting. 

1. WHAT ARE COOKIES?

Like most websites, the Company uses cookies and similar technologies to remember things about the User, so that the Company can provide a User with a better experience. Uses cookies, including third-party cookies, for a number of reasons, like protecting the User data and account, helping the Company count visitors to a page, understanding how engage with web content and emails the Company send, improving our users’ experience, keeping the services secure, providing relevant advertising, and just generally providing the User with a better, more intuitive, and satisfying experience.

• Cookies are text files containing small amounts of information that are downloaded to the User’s device when a User visit a website. Cookies are then sent back to the originating web domain on subsequent visits to the Company’s domain. Most web pages contain elements from multiple web domains so when a User visit the Website, browser may receive cookies from several sources.

The Company understands that your privacy is important to you and are committed to being transparent about the technologies it uses. The company uses Cookies and Other Tracking Technologies to identify you and your interests, to remember your preferences, to give you a better online experience and to track your use of sites. We also use Cookies and Other Tracking Technologies to control access to certain content on our Sites, protect the Sites, and to process any requests that you make of us. At Company’s site, we may use similar techniques, such as pixels, web beacons and device fingerprints. For the sake of consistency, all these techniques combined will be hereafter referred to as ‘cookies. This Cookie Policy should be read together with our Privacy policy

2. PURPOSE

To ensure easy and secure access and to improve the site's performance and the user experience it delivers. To remember login credentials (username and password), the User don't have to enter them manually every time the User access the website. Cookies can also be used to display custom advertisements based on the User previous search history and web browsing behaviour. The Company uses Cookies and other tracking technologies to identify User and User’s interests, to remember User preferences, to give User a better online experience and to track a User use of the Company’s app/sites. 

1. We may collect personal information that can identify you such as your name and email address, your gender, age, your pin code, demographic information, and such other information as may be required. When you provide personal information through our website, the information may be sent to servers located in India and other countries around the world.

2. We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, relatives, colleagues, etc.) information that may interest them through our system, we may store your personal information, and the personal information of each such recipient.

3. The company will not share the personal information you provide to us of your friends and family members with anyone, unless required by law, court order or to technically operate our website or service.

4. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.

3. SCOPE

This policy is applicable to all users of the Company’s website. The User shall need to use his/her identity to login and if a User has given possession of his/her account to some third party or other User then, in that case, the person whose account and id is used shall be held liable in case of any dispute if rises in future due to that User particular account.

4. TYPE OF COOKIES USED BY THE COMPANY-

1. Strictly Necessary Cookies: A strictly necessary cookie is a type of cookie that is used by the Company’s website to function properly, without which the site shall not work. This type of cookie does not collect any personally identifiable information about a User and does not track your browsing habits. Strictly necessary cookies are essential for websites to work because they help improve a User experience on the site and make it easier for a User to use. For example, cookies can be used to remember a User’s language preferences and other settings that a User have set in order to make a User visit as efficient as possible

2. Targeting Cookies: Targeting cookies collect user information and use it to build a profile of visitor interests and then show personalized ads for the specific user, also known advertising cookies. Advertising cookies are small, encrypted files that track user actions and are used to identify various Users between different websites.

3. Analytics Cookies: Is used for analytics help collect data that allows services to understand how a User interact with a particular service. The analytics cookie also known as performance cookie used to track website Users and their user behaviour. This data is then used in improve the way the Company website works and in turn, used to improve user experience.

4. Functionality Cookies: It helps the Company to personalize end-users browsing experience. These cookies are used to enhance the performance of the Company’s website as without them certain functions of the website may not be available. They allow to remember important information and user’s preferences.

5. Social Media Cookies: If you use social media or other third-party credentials to log in to our sites, that third party organization may set a cookie that allows that organization to recognize you. The third-party organization may use that cookie for its own purposes. The organization may also show you ads and content from us when you visit its websites or use its applications. Also, if you use a social media-sharing button or widget on one of our sites, the social network that created the button will record your action for its own purposes.

6. Information We Collect-The Company collect data about the services that a User use and how a User use them. This data includes log information and location information.

The Company may collect the following type of information-:

-Name

-Email id/Phone number

-Address

-Country/City

-Interested properties (to give references/suggestions)

-Preferred locations of property

5. COOKIE  CONSENT?

As per the GDPR and ePrivacy Directive, the Company’s website ask its users’ consent to use cookies that are not necessary for accessing the website’s functionality. These Company’s cookies policy needs consent because they collect user data for their own purposes. According to the law, collecting data without users’ consent is unlawful. Moreover, consent is one of the six legal bases for processing user data. The users’ explicit consent to collect data through cookie identifiers. A cookie consent banner is a cookie notice displayed on the Company’s websites when a user visits first. The notice informs users about the existence of cookies on the Company’s website and their rights with respect to it. It also requests users consent to deploy the cookies in the first place.   

6. UPDATION                                                                                                                                              The Company continually updates their technology so that the Company can provide User with the most efficient and useful tools. Any changes to this Cookie Policy shall be posted on the Company’s website page and to the extent reasonably possible, will be communicated to the Users. 

OTP POLICY

1. INTRODUCTION

The OTP policy of VG Solutions (hereinafter referred to as “the Company”) recognizes the importance of protecting its IT infrastructure and confidential data from unauthorized access and has implemented an OTP (One-Time Password) policy to enhance its security measures. This policy requires all users to use OTPs for authentication and outlines the requirements and procedures for using OTPs, including the type of OTP that should be used, the lifespan of the OTP, and the delivery method. By implementing this policy, the Company can reduce the risk of data breaches and cyber-attacks, and ensure compliance with regulatory requirements.

This policy applies to all the individuals and third-party service providers who use or have access of the company’s website, electronic system, network, and application that require OTP authentication. An OTP is an automatically generated numeric or alphanumeric string of characters that authenticates a user for a single transaction or login session willing to subscribe to the Company services. An OTP is more secure than a static password, especially a user-created password, which can be weak and/or refused across multiple accounts.

2. HOW TO GET A ONE-TIME PASSWORD

Any User while visiting the Company’s website, shall be required to go through the phone number verification test and shall receive the One Time Password on his/her registered number to access the website as an authorized User. The User shall acknowledge that, the OTP shall be sent from the Company’s online portal and no other unknown number or portal and thus the User shall be accountable for its actions, if the User shares the OTP to a third party not associated with the Company. The purpose of this OTP (One Time Password) policy is to establish guidelines and procedures to ensure that all electronic transactions carried by the company and login of website are secure and protected from unauthorized access, fraud, misuse by the User. The User shall at its own discretion be liable for any OTP shared by him/her.

3. POLICY STATEMENT

The company requires the use of OTP for all electronic transactions that involve sensitive information, including financial transactions, login authentication, and remote access. The OTP is generated by the Company from a trusted and reliable source and delivered securely to the intended recipient User.

4. OTP GENERATION

The company shall use a reliable and secure OTP generator to create OTP that are unique and time-limited. The OTP generator shall comply with standards and best practices to ensure that OTPs cannot be guessed, predicted, or intercepted. The Company shall ensure that OTPs are delivered securely to the intended recipient User through a secure channel such as SMS, or a email. If the OTP is not verified and correct, access shall be denied to the User. The Company shall ensure that all OTPs are stored securely and cannot be accessed by unauthorized users. The OTPs shall be encrypted and stored in a secure location. Authorized personnel shall be granted access to retrieve the OTPs when required. All OTPs shall have limited validity period, after which they will expire and become invalid. Company shall ensure that all expired OTPs are promptly deleted from its system. In case an OTP has expired, the user will be required to generate a new OTP. Non- compliance with OTP policy may result in disciplinary action, including termination of business relationships and services. The Company or its personnel shall conduct periodic reviews and audits to ensure that all users comply with this policy.

5. CONCLUSION

This OTP policy is an essential measure to protect the company’s electronic systems, networks, and applications from unauthorized access and fraud. By complying with this policy, the Company will ensure the security and integrity of its electronic transactions and safe guard sensitive information from misuse.